Support

Please check the FAQs page and the Tutorials video before lodging a support ticket.

Support Hours

Monday to Friday,
from 8:30am to 5:00pm EST

Submit a Support Request

Request to the product support team

Please login to the Customer Support Centre (CSC)

To log a support ticket, access online manuals or download patches and updates.
Existing clients:
Visit the Customer Support Centre
New clients:
Request a login

Remote Support

Start Remote Support

View the Support Level Agreement

How To Upgrade From Practice 2000 to PrimaryClinic Practice

Click Here

To allow remote support access to your system, please download Team Viewer.

FOR WINDOWS USERS

Download remote support for Windows Users

Download Quick Join meeting for Windows

FOR MAC USERS

Download remote support for Mac Users

Download Quick Join meeting for Mac