Support

Please check the FAQs page and the Tutorials video before lodging a support ticket.

Support Hours

Monday to Friday,
from 8:30am to 5:00pm EST

Submit a Support Request

Please login to the Customer Support Centre (CSC)

To log a support ticket, access online manuals or download patches and updates.Existing clients:
Visit the Customer Support CentreNew clients:
Request a login

Remote Support

Start Remote Support

How To Upgrade From Practice 2000 to PrimaryClinic Practice

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To allow remote support access to your system, please download Team Viewer.