Increase your efficiency with PrimaryClinic

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Helping you make the most of your PrimaryClinic software

We have provided user guides on the PrimaryClinic website to assist you with creating SMS reminders, appointments and invoices so you can get so much more out of your software.

We will gradually add more user guides to cover key features provided in our software so please check our website regularly.

Click on the links below to read our user guides:

SMS template user guide
Invoice user guide
Using My Health Record

More patients will have a My Health Record after the My Health Record opt-out period.

Please refer to our video user guides below for instructions on how to enable and use My Health Record in PrimaryClinic Medical

How to configure My Health Record

Working with My Health Record

Download our PDF user guide here:

My Health Record user guide
From the basics to beyond – complimentary webinars

We all need a little refresher sometimes.
Register your interest in attending our group webinars where we will walk you through the most common support queries and issues.

There is no cost to attend these webinars, however, we ask that you complete the survey below to tell us about the topics you want to  learn more about:

Register your topics
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Take bookings anytime, anywhere!

Do you want to charge for appointments when they are booked? Too busy to take appointments via the phone? It can all be done with HotHealth!

Make life a little easier by linking online booking with PrimaryClinic Practice. Give patients the convenience of making a booking at their convenience

Register your interest!


After hours support

Global Health provides support services between the hours of 8:30 am and 5:00 pm local time on normal business days.

 Global Health can still provide support outside of these hours however, this will incur a fee.

Enquire about after hours support