Take your practice online!

Grow your practice while minimising your office administration with our user-friendly website platform.

Give patients the ability to book appointments online at their own time. The bookings will then conveniently link straight to your PrimaryClinic Practice software calendar.

Our team will personally build your website on the platform for you to help get you started!

Find out more

Still not convinced?

78% of Australian adults use the internet to find health-related information. Therefore, it is important that your practice has an online presence so you can be found by new patients and retain existing patients.

Learn 5 reasons why you need a website on the HotHealth website.

DVA and Health Fund fees update

In addition to Medicare and Medibank’s latest fees that were made available early November, the following fees have been released last week on the PrimaryClinic website

DVA – Last updated 2018-Nov
HBF – Last updated 2018-Nov
HCF – Last updated 2018-Nov
STL – St Lukes – Last updated 2018-Nov

You can apply these fees by following our online instructions and we recommend you to check our website regularly for updates like this one.

Vaccine codes update

All practices that use PrimaryClinic’s immunisation record and the AIR submission feature are advised to update your software as below to have the latest vaccine codes accepted by the AIR:

Practice to version 1.5.9, or newer
Medical to version 3.4.2, or newer

See the latest release notes of PrimaryClinic Practice and Medical on our website.

The updated vaccine codes include the addition of a new meningococcal B vaccine code for Trumenba which has been registered for use in Australia. The update also incorporates the latest national immunisation schedule.

Complimentary webinars

We are looking into offering complimentary webinars to address and walk you through the most common support queries and issues. These webinars will allow multiple users from multiple practices to join at once.

We would like to know the topics you are most interested in, so please complete the survey below if you haven’t done so:

Register your topics


You can reach support by lodging a ticket on our website. We endeavour to respond to all support queries as soon as we can and ask that you provide complete information on your support ticket so the team can effectively respond.

Contact Support


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